Frequently Asked Questions

What is PayPal?

PayPal, owned by eBay, is the world's largest Internet-based payment network and available to 90 countries worldwide. Put simply, PayPal works as a middle man that charges your credit card for BolCroatia.com. They allow you to pay in a simple and secure way through the Internet using Visa, Mastercard, American Express, and Discover credit cards. The credit card information is transmitted over PayPal secured server and is never given to BolCroatia.com or any other third person.

The service is free to the person paying and you do not have to sign up or open a PayPal account.

Why book through BolCroatia.com?

1. For Accuracy Reasons - Every accommodation has been visited by a BolCroatia.com representative. Therefore, the pictures and information are very accurate.

2. To Save Time - We try to offer only quality accommodations . You can view our database of available accommodations. All this was designed to give you fast results for the accommodation you are seeking. Even if this takes up too much time for you, just send us an email with your requests and we will be happy to give some suggestions of where to stay.

3. For Our Personal Service - If there is something you can't find on our website. Whether it is about accommodation, information about ferry service, tourist information in general, or suggestions, we will be happy to help. Just send us an email and we will get you your answers.

4. To Save Money - We have personally negotiated special rates with the accommodation and service providers for you. We do not charge you any commissiom and therefore, we gaurantee you the lowest rates.

5. For Our Customer Service - All our customers are able to contact our customer service during their stay in Croatia about any problems they encounter or information they need. The service is available 24 hours / 7 days a week.

How to cancel a reservation?

We should be notified immediatelly about a cancellation. In some situations, you will lose the deposit.

Who can I contact if I have problems with the accommodation unit or services I paid for through BolCroatia.com?

Please contact our customer service in Croatia at +385 (0)91 1212551. They will be more than happy to help with any problems or inquiries you might have.